Privacy Policy

Privacy Policy of SM2 Software & Services Management, S.A.

Privacy Policy update date: 14/10/2024

Identity of the data controller: SM2 SOFTWARE & SERVICES MANAGEMENT, S.A. (hereinafter, “SM2 SOFTWARE & SERVICES MANAGEMENT, S.A.”)

Registered address: Camino reis, 308 – 2, Palma, 07010, Balearic Islands

Contact email: rgpd@plexus.es Website: http://talaia-openppm.com/

In compliance with the provisions of Organic Law 3/18, of 5 December, on the Protection of Personal Data and guarantee of digital rights, as well as Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, SM2 SOFTWARE & SERVICES MANAGEMENT, S.A. (hereinafter, “SM2 SOFTWARE & SERVICES MANAGEMENT, S.A.”), as controller of the website https://talaia-openppm.com/ (hereinafter, the website), sets out the following Privacy Policy governing the processing of personal data. This policy is understood in all cases without prejudice to the provisions of the corresponding Legal Notice.

By merely visiting the Website, SM2 SOFTWARE & SERVICES MANAGEMENT, S.A. does not record any personal data in any database; however, certain non-personal information is collected by the servers providing hosting services to the Controller. This includes data relating to the IP address used to access the website.

The user is responsible for providing all their data correctly. SM2 SOFTWARE & SERVICES MANAGEMENT, S.A. accepts no liability for service failures resulting from incorrect or false data.

Some contact forms require the provision of personal data marked as mandatory, as well as acceptance of the corresponding Privacy Policy and Legal Notice.

We also inform you that we have a Data Protection Officer (DPO) who oversees compliance with data protection regulations within the organisation. The contact details of our DPO are:

PREVISIÓN SANITARIA, SERVICIOS Y CONSULTORÍA, S.L.U.

CALLE GENOVA, 26

28004 MADRID

Phone: 914311244

Email: rgpd@plexus.es

The user gives their consent to the portal’s Privacy Policy in accordance with the following conditions:

The information that may be requested from users of this Website through contact forms, data included in any comments on linked or unlinked corporate social media pages under the responsibility of SM2 SOFTWARE & SERVICES MANAGEMENT, S.A., personal data entered by the user in the enabled sections, or data provided through other available communication channels (e.g. email or private sections) are under the responsibility of SM2 SOFTWARE & SERVICES MANAGEMENT, S.A.

RECIPIENTS OF INFORMATION

The information will be processed by authorised personnel of SM2 SOFTWARE & SERVICES MANAGEMENT, S.A. and Tecnologías Plexus, S.L.

Personal data collected through the various contact forms or via email, post or telephone will not be transferred or disclosed to third parties, except where necessary for the development, management and fulfilment of the purpose(s) stated, in the cases provided for by law, as well as in specific cases of which the USER will be expressly informed.

In the case of corporate profiles maintained by this organisation on the various social networks linked from this Website, data may be processed under other privacy policies (specifically, those of the respective social network operators).

The official profiles on the social networks linked from this Website have been created to help you learn more about our activities and to establish an alternative communication channel with those interested in our organisation and the services we offer.

Purpose of Data Collection

SM2 SOFTWARE & SERVICES MANAGEMENT, S.A. will use the data provided by the USER through enquiry forms, by email, or through any other available channels, exclusively for the following purposes:

To complete the user’s registration and grant access to the products and services we may offer.
To include curriculum-related data in the company’s database (“candidates”) for use in future selection processes related to job offers published by the company through its various available channels.

The USER consents to the processing of their data for the purposes described, without prejudice to their right to withdraw such consent by sending an email to rgpd@plexus.es, identifying themselves as a USER of the WEBSITE and specifying their request, or, where applicable, by unchecking the box provided for this purpose in the form itself.

Legal Basis for the Processing of Personal Data

The processing of your data is carried out on the following legal bases that legitimise such processing:

Mandatory or Optional Nature of the Information Requested

The mandatory fields in each form will be identified as such within the form itself.

Failure to provide such information will prevent the service requested by the USER from being carried out.

Retention Period

The personal data provided will be retained for the period necessary to handle your enquiry, suggestion, complaint or claim, as well as for the provision of the requested service or the management of the contractual relationship established between you and SM2 SOFTWARE & SERVICES MANAGEMENT, S.A.

Once this relationship has ended, data will be retained for the applicable period required to fulfil legal obligations, or for as long as a court or tribunal may require.

In the case of subscriptions to electronic newsletters, data will be processed until you withdraw your consent or object to the processing.

With regard to the submission of CVs, data will be processed for two years, unless you withdraw your consent or object to the processing.

User Data That SM2 Software & Services Management, S.A. May Process

Personal data will be retained for as long as the relationship with the user is maintained, or until they exercise their right to object and/or request erasure. Once the relationship has ended or the aforementioned rights have been exercised, the data will be blocked for the entire period required by applicable legislation and until any liabilities arising from the processing have expired.

User Obligations

The USER guarantees that they are over 14 years of age and that the information provided is accurate and truthful.

The USER undertakes to inform SM2 SOFTWARE & SERVICES MANAGEMENT, S.A. of any changes to the information provided, by sending an email identifying themselves as a USER of the WEBSITE and specifying the information to be updated.

The USER also undertakes to keep their passwords and identification codes confidential, and to notify SM2 SOFTWARE & SERVICES MANAGEMENT, S.A. as soon as possible in the event of loss, theft or unauthorised access.

Until such notification is made, SM2 SOFTWARE & SERVICES MANAGEMENT, S.A. shall be exempt from any liability arising from the improper use of such passwords and identification codes by unauthorised third parties.

Third-Party Data Provided by the User

Should the USER provide personal data of third parties for any purpose, they guarantee that they have previously informed the individuals concerned and obtained their consent for the communication of their data to SM2 SOFTWARE & SERVICES MANAGEMENT, S.A.

The USER guarantees that the individuals concerned are over 14 years of age and that the information provided is accurate and truthful.

SM2 SOFTWARE & SERVICES MANAGEMENT, S.A. will verify the consent of the individuals concerned through an initial non-commercial email requesting confirmation of the consent granted on their behalf by the USER.

Should any liability arise from a breach of these conditions by the USER, they shall be responsible for the consequences of such breach.

Users’ Rights

The data subject may at any time exercise the rights afforded to them under the GDPR (General Data Protection Regulation), which are:

The right to request access to personal data relating to the data subject.
The right to request rectification or erasure.
The right to request restriction of processing.
The right to object to processing.
The right to data portability.

The USER must specify which of these rights they wish to exercise and must provide reliable proof of their identity. Where they act through a legal or voluntary representative, they must also provide documentation evidencing the representation and the representative’s identification.

The data subject may exercise these rights by submitting a request accompanied by reliable proof of identity, specifying which right they wish to exercise, sent to Camino reis, 308 – 2, Palma, 07010, Balearic Islands, or to the email address: rgpd@plexus.es

Furthermore, if you consider that your right to the protection of personal data has been infringed, you may lodge a complaint with the Spanish Data Protection Agency (www.agpd.es).

Emails Sent by SM2 Software & Services Management, S.A.

Where SM2 SOFTWARE & SERVICES MANAGEMENT, S.A. sends emails in the context of the contractual relationship with the recipient, please be advised that the information contained in the email or attached files may be of a confidential nature. Accessing and/or disclosing the content of an email is a criminal offence under Article 197 of the Spanish Penal Code.

If you are not the intended recipient, please note that any use, distribution, disclosure or reproduction of this information without the express permission or authorisation of the legitimate recipient is strictly prohibited under applicable legislation.

Please notify us immediately by return email or by telephone, and proceed to destroy the message.

Email does not guarantee the confidentiality, integrity or proper receipt of transmitted messages.

Data Retention in Compliance with the LSSI

SM2 SOFTWARE & SERVICES MANAGEMENT, S.A. holds all copyright, intellectual property, industrial property, know-how and any other rights relating to the contents of the website and the services offered therein, as well as the programmes required for their implementation and related information.

The reproduction, publication and/or non-strictly private use of the contents, in whole or in part, of the website http://talaia-openppm.com/ is not permitted without prior written consent.

The user must respect third-party programmes made available to them by SM2 SOFTWARE & SERVICES MANAGEMENT, S.A., even where these are free of charge and/or publicly available.

SM2 SOFTWARE & SERVICES MANAGEMENT, S.A. holds the necessary exploitation rights and intellectual property rights over the software.

The user does not acquire any rights or licences, by virtue of the contracted service, over the software required for the provision of the service, nor over the technical service monitoring information, except for the rights and licences necessary for the fulfilment of the contracted services and solely for the duration thereof.

For any action beyond the fulfilment of the contract, the user will require written authorisation from SM2 SOFTWARE & SERVICES MANAGEMENT, S.A. The user is prohibited from accessing, modifying or viewing the configuration and structure of servers owned by SM2 SOFTWARE & SERVICES MANAGEMENT, S.A., and shall assume civil and criminal liability for any incident that may arise on the servers and security systems as a direct consequence of negligent or malicious conduct on their part.

Intellectual Property Rights

SM2 SOFTWARE & SERVICES MANAGEMENT, S.A. holds all copyright, intellectual property, industrial property, know-how and any other rights relating to the contents of the website and the services offered therein, as well as the programmes required for their implementation and related information.

The reproduction, publication and/or non-strictly private use of the contents, in whole or in part, of the website http://talaia-openppm.com/ is not permitted without prior written consent.

The user must respect third-party programmes made available to them by SM2 SOFTWARE & SERVICES MANAGEMENT, S.A., even where these are free of charge and/or publicly available.

SM2 SOFTWARE & SERVICES MANAGEMENT, S.A. holds the necessary exploitation rights and intellectual property rights over the software.

The user does not acquire any rights or licences, by virtue of the contracted service, over the software required for the provision of the service, nor over the technical service monitoring information, except for the rights and licences necessary for the fulfilment of the contracted services and solely for the duration thereof.

For any action beyond the fulfilment of the contract, the user will require written authorisation from SM2 SOFTWARE & SERVICES MANAGEMENT, S.A. The user is prohibited from accessing, modifying or viewing the configuration and structure of servers owned by SM2 SOFTWARE & SERVICES MANAGEMENT, S.A., and shall assume civil and criminal liability for any incident that may arise on the servers and security systems as a direct consequence of negligent or malicious conduct on their part.

Intellectual Property of Hosted Content

Any use of the services provided by SM2 SOFTWARE & SERVICES MANAGEMENT, S.A. that is contrary to intellectual property legislation is prohibited, and in particular:

Any use that is contrary to Spanish law or that infringes the rights of third parties.
The publication or transmission of any content that, in the opinion of SM2 SOFTWARE & SERVICES MANAGEMENT, S.A., is violent, obscene, abusive, unlawful, racist, xenophobic or defamatory.
Cracks, software serial numbers or any other content that infringes the intellectual property rights of third parties.
The collection and/or use of personal data of other users without their express consent or in contravention of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
The use of the domain mail server and email addresses for the sending of unsolicited bulk email.

The user bears full responsibility for the content of their website, the information transmitted and stored, hypertext links, third-party claims and legal actions relating to intellectual property, third-party rights and the protection of minors.

The user is responsible for compliance with applicable laws and regulations and rules relating to the operation of online services, e-commerce, copyright, maintenance of public order, and the universal principles governing the use of the Internet.

The user shall indemnify SM2 SOFTWARE & SERVICES MANAGEMENT, S.A. for any costs incurred as a result of SM2 SOFTWARE & SERVICES MANAGEMENT, S.A. being implicated in any proceedings for which liability is attributable to the user, including legal defence fees and expenses, even in the case of a non-final judicial decision.

Protection of Hosted Information

SM2 SOFTWARE & SERVICES MANAGEMENT, S.A. performs backups of content hosted on its servers; however, it accepts no liability for the accidental loss or deletion of data by users. Likewise, it does not guarantee the full restoration of data deleted by users, as such data may have been removed and/or modified during the period elapsed since the last backup.

The services offered, with the exception of specific backup services, do not include the restoration of content held in backups carried out by SM2 SOFTWARE & SERVICES MANAGEMENT, S.A. where such loss is attributable to the user. In such cases, a fee will be determined in accordance with the complexity and volume of the recovery, subject to prior acceptance by the user.

The restoration of deleted data is only included in the service price where the loss of content is due to causes attributable to SM2 SOFTWARE & SERVICES MANAGEMENT, S.A.

Commercial Communications

In accordance with the LSSI, SM2 SOFTWARE & SERVICES MANAGEMENT, S.A. will not send advertising or promotional communications by email or any equivalent electronic means that have not been previously requested or expressly authorised by the recipients. Where a prior contractual relationship exists with a user, SM2 SOFTWARE & SERVICES MANAGEMENT, S.A. is authorised to send commercial communications relating to products or services of SM2 SOFTWARE & SERVICES MANAGEMENT, S.A. that are similar to those originally contracted by the client.

In any case, the user, upon verifying their identity, may request that no further commercial information be sent to them through the Customer Service channels.